Job Bank (6 current listings)
Vice President, National Sales, Blue Cross Blue Shield of MA
Blue Cross Blue Shield of MA is seeking a diverse candidate to fill a significant Vice President position in our National Sales organization. This role will have significant impact managing and supporting our B2B Accounts nationally. The Vice President, National Sales is accountable for growth, retention and financial performance of all National Accounts (700,000 Members), business development through the consultant channel (16,000 Members per year) and direct.
- Develops and implements national account new sales, retention, growth and account management strategies and business plans including, long, medium and short-term objectives.
- Attracts, retains, develops, coaches and manages a diverse team of national sales professionals through quota setting, training, direct feedback, and performance planning
- Partners and consults with senior leaders (e.g. SVP and Chief Actuary; SVP, Underwriting; EVP, Sales, Marketing & Service; CMO, SVP, Marketing; SVP, Strategy) to set pricing, product and service strategy for book of business
- Influences the corporate sales strategy as a member of the senior sales leadership team through national sales strategic planning, management, growth and positioning to impact overall market share, profitability and brand objectives.
- Plans, formulates and directs the implementation of policies and programs which will further the national business short and long-term marketing / sales objectives.
- Elevate the needs of Sr. Director, National Retention, National Account Executives, Sales Executives and Implementation Manager to address client issues and requests
- Drives organization adoption and implementation of emerging trends from the national market into the organization through formal and informal channels, including member/account tools, programs, products, reporting, engagement, pricing and performance metrics
- Forecasts membership and revenues by product line and directs the implementation of sales strategies and tactics to ensure that appropriate business mix is attained.
- Develop and execute account and client education and relationship programming including the Consultant Education Series, Customer Advisory Council
- Build, maintain and manage relationships with the major consulting houses at local office and national practice levels
- Serve in senior-level Consortium Health Plans and BCBS Association roles designed to influence marketing, messaging, and governance associated with national consulting firms and national employers
- Acquires, analyzes and shares market and competitive intelligence with sales team and BCBSMA senior leaders to capitalize on market trends and developments.
- Represents the company with senior and board-level commitment and support to community-minded non-profit organization
Qualifications & Education:
- BS/BA or related experience. MBA highly desirable
- 12 to 15 years health insurance industry experience
- 5-10 years demonstrated sales leadership experience
- A minimum of tern to fifteen years' demonstrated experience in increasingly responsible sales/account management and marketing positions. The focus of this should be in a sophisticated managed care organization with national sales management experience including the development, training and motivation of a sales staff with significant knowledge of alternate distribution systems.
- Heavy emphasis on sales and account management activities with a proven record of accomplishment and advancement including significant top level customer exposure in a managed care arena.
- Demonstrated experience in managing a sales organization and successfully motivating and building a highly qualified and educated group of professionals.
- Excellent knowledge of HMO, PPO, point-of-service, multi-option products and various funding methodologies.
- Strong financial acumen including underwriting, network value measurement, health management efficacy, and provider contracting efficiency
- An innate sensitivity to and respect for individuals at all levels, possessing natural leadership qualities responsible to the organization's needs and able to obtain consistently superior performance from his/her team.
To apply, contact:
Talent, Engagement, Diversity & Inclusion
Blue Cross Blue Shield of Ma.
Direct Line - 617-246-6871
Email - Stephanie.Browne@BCBSMA.com
Vice President, Clinical Operations Health and Medical Management, Blue Cross Blue Shield of MA
Blue Cross Blue Shield of Massachusetts (BCBSMA), New England’s leading health plan, is seeking a Vice President of Clinical Operations. This new position, reporting to the Chief Physician Executive, is a senior leadership role in the Division of Health and Medical Management (HMM). The Vice President of Clinical Operations (VPCO) is a key member of the HMM senior leadership team and is responsible for managing the operations of high performance clinical programs and participating in the development of strategy. The VPCO will manage the operations and performance of medical and behavioral utilization management, case management, and disease management in HMM and lead a group of 285 professionals.
The Vice President for Clinical Operations (VPCO) reports to the Chief Physician Executive and has broad responsibility for managing the operations of high performance clinical programs and participating in the development of strategy. The Vice President will lead the HMM agenda to improve members’ health, improve the quality of care they receive and manage health care costs to achieve BCBSMA’s corporate goal of making quality healthcare affordable. The Vice President has 6 direct reports: Director of HMM Business Operations; Director of Care Management Integration and Implementation; Director of Utilization Management; Senior Manager of Commercial Care Management; Program Lead for Federal Employees Program (FEP); and Program Lead for Medicare. The portfolio has a broad scope of responsibility that includes, Utilization Management, Complex Case Management, Chronic Condition Management, Aftercare, Medicare Medical Management and Federal Employees Medical Management. Behavioral health is managed internally and the VPCO will oversee its operations and its integration into the operations of HMM. The VPCO will lead a group of 285 staff with a budget of $27M. The Vice President will partner with his/her Divisional Leaders to achieve the goals of HMM. To be effective in this role, the VPCO will also need to establish productive working relationships across the company with other colleagues and leaders to meet key strategic and operational objectives. At a minimum these include the Departments of: Prevention and Wellness;; Performance Measurement and Improvement; IT; Sales; and Contract Management teams.
The ideal candidate for the Vice President of Clinical Operations will be an experienced operations leader with a deep understanding of health plan medical management processes and strategies. The candidate will have a record of accomplishment in a complex environment, including strategy formulation and implementation. The VPCO will work to sustain a productive team environment within HMM. The VPCO is a highly visible position both within the Division and the BCBSMA enterprise and to some external parties. In that capacity s/he will need to engage and collaborate with internal leaders and departments and have superior communication and presentation skills and executive presence. The VPCO must also act as a leader and coach to his/her team members as the department evolves and be experienced in change management. Subject matter expertise in medical management operations is essential for this role. The best candidates will be dynamic and energetic, outgoing and approachable.
- Develop the business plan, strategies, and operational plans consistent with Division and enterprise strategies and goals.
- Support the Chief Physician Executive and Vice President/Medical Directors and other Divisional leaders in identifying and implementing opportunities to improve process and workflow efficiency, staff productivity and cost effectiveness.
- Identify, design, and lead ongoing opportunities for new clinical interventions to enhance the health of members, the affordability of products and the strategic goals of HMM and BCBSMA.
- Develop metrics to monitor and manage the clinical performance and productivity of the Division.
- Direct best practices analyses, benchmarking and research on health management clinical programs and innovations to support BCBSMA’s continued market leadership.
- Assure maximal integration of medical and behavioral health strategies and operations.
- Develop and retain high performing talent.
- Ensure that HMM programs and operations are regularly updated to comply with NCQA standards, specific Medicare and FEP requirements and all other appropriate federal or state laws or regulations.
- Ensure the effective integration of Health Management programs, initiatives and services with appropriate enterprise end-to-end business processes.
- Take the lead with the CPE to prepare annual medical expense targets and clinical targets by service type, region, and major diagnostic group of BCBSMA members.
- Serve as a role model in co-leading the cultural transformation in HMM with the CPE, achieving the highest possible level of clinical performance.
- Develop and implement effective communications in consultation with the CPE to ensure dissemination of critical information to staff.
- Represent HMM with key internal and external constituents.
Qualifications (Knowledge, Skills, and Abilities)
- Possess clinical acumen and a deep understanding of case management and population health management, including members enrolled in Medicare Advantage and national accounts
- Demonstrate comprehensive knowledge of medical management practices and functions.
- Previous experience designing and implementing business process change to improve efficiency
- Success in developing high performing teams and building a culture of inclusion and diversity.
- Demonstrated ability to achieve established outcomes and objectives with diverse groups of internal and external customers, providers and stakeholders
- Ability to work cross-functionally, supporting multiple, simultaneous objectives
- Demonstrated ability to manage external relationships with vendors
- Excellent organizational and problem solving skills
- Experience at building consensus through influence and compelling presentation
- Demonstrated experience as creative problem solver
- Have a record of achievement as champion of customer service and responsiveness to customer needs
- Twelve to fifteen years of direct experience in a healthcare or health plan environment with at least 9 years of experience in a leadership role or an equivalent (as determined by BCBSMA)
- Significant clinical and case management experience either in a health plan or provider-based organization
- Strong competency in the management of clinical programs in a matrixed environment
- Experience managing programs involving regional or national caseloads and members
- Strong operational skills to ensure all HMM programs are executed and operate in an efficient, and effective manner
- Must be a visionary with demonstrated success in problem-solving and innovation
- Demonstrated success in working in a collaborative manner at all levels of an organization to achieve outcomes that require building consensus and expedited implementation
- Demonstrated ability to influence and negotiate outcomes which may be controversial and/or sensitive
- Experience developing and maintaining complex relationships in the provider and health care communities Education
- Clinical experience as a registered nurse, social worker, etc. is highly desirable
- A Master's degree in Public Health, Business or Health Care Administration or an equivalent (as determined by BCBSMA) is preferred
Critical Success Factors Success in the first year of the VPCO’s tenure will be determined by his/her ability to:
- Become a trusted member of the Senior Management Team in HMM
- Establish key performance metrics and manage effectively to them
- Develop a gap analysis between existing resources and performance compared to current market trends
We welcome nominations, applications and confidential inquiries. Interested parties please send a resume and cover letter to BCBSMAVPCO2185@ZurickDavis.com. For additional questions, please contact Julie DeSorgher (Julie.DeSorgher@ZurickDavis.com) or Jacqueline Rosenthal (Jacqueline.Rosenthal@ZurickDavis.com) All contact with our office will remain confidential.
Vice President, Human Resources, Boston Biomedical, Inc. (BBI)
BBI is an industry leader in the creation and development of next-generation cancer therapeutics, and a fully integrated oncology drug R&D company with over 20 global clinical trials. BBI will continue to leverage their innovation-driven culture, scientific leadership, and drug development expertise to advance the development of novel cancer therapeutics for patients with cancer. As environmental responsibility contributes to public health, BBI chose to house their Cambridge, MA headquarters in an LEED-certified facility conducive to their collaborative, forward-thinking approach to work. Boston Biomedical is a subsidiary of Sumitomo Dainippon Pharma Co., Ltd. Read more at www.bostonbiomedical.com.
The Role - In this role reporting to the Founder, President, and CEO, Dr. Chiang J. Lee, MD, the Vice President, Human Resources (VPHR) will establish and build the HR strategy and function to support the existing organization of approximately 130 employees and future growth. The VPHR will act as a key advisor, business partner, and functional expert on people and organizational issues, collaborating with management to establish strategy for short and long term goals and objectives. The VPHR will develop strong working relationships to facilitate the integration of HR and business goals while building trusting relationships around employee relations, recruiting, performance management, total rewards, training, and organizational development. As a high priority initiative, the VPHR will partner with management and internal clients to create and lead talent acquisition efforts and onboarding programs to support the fast paced high growth environment. As talent and culture is a focus of this role, the VPHR will build upon a positive, engaged culture that works to assimilate the interests, talents, and contributions of its employees in a dynamic environment. Additional HR initiatives will encompass the selection and implementation of an applicant tracking system, and the design and implementation of
performance management systems. The VPHR will confer with leadership to align the compensation structure with the company’s compensation philosophy and recruitment and retention goals, while maintaining competitive salary levels across the organization. A deep analysis of benefits programs will also be on the agenda to ensure that employees are offered the most attractive benefits offerings.
Ideal Candidate - The VPHR will be a senior human resources leader and manager with twenty years of generalist experience and a significant background in the life sciences sector. Strategic mindset as well as operational and tactical competencies are essential. Specific expertise in talent acquisition and management is required. The ability and demonstrated experience in organizational development and change management in a high growth environment is strongly preferred. An MBA or MS is desired, and knowledge of Japanese culture is an asset.
Contact Karen Pappas, Managing Partner, Pappas & Pappas Consulting (w) 508-358-4288 x229 (m) 617-448-8896 email@example.com
Chief Investment Officer, Cambridge Trust Company
Reporting to the Executive Vice President of Wealth Management, the Chief Investment Officer’s primary functions relate to the direction setting and oversight of the asset allocation and strategy, portfolio management, research, employee management, and compliance for the division. Cambridge Trust Company was founded in 1890 and is a commercial bank headquartered in Massachusetts with $1.8 billion in assets and 11 branches in Cambridge, Boston, and its suburbs. The Wealth Management division comprises approximately 50 highly qualified professionals (CFA and CFP certifications) located in offices in Boston, MA and Concord, Portsmouth and Manchester, NH. Assets under management were $2.5 billion as of June 30, 2016. The client base is mainly comprised of individuals, families, and non-profit institutions. As part of a growing company and business, this job requires flexibility, creativity, effective change management skills, and the ability to work collaboratively with other groups within the organization.
• Oversee the Investment Group, of approximately 15 employees (portfolio managers, research analysts, traders) located in Massachusetts and New Hampshire
• Set strategy and asset allocation parameters
• Provide oversight for specific investment strategies and the research process
• Develop new product offerings (strategies, alternative investments, etc.)
• Meet with clients and prospects as needed in support of client relationships and new client development efforts
• This position may serve as the primary portfolio management for selected clients
• Prepare and present materials including video segments on investment/market-related topics
• Chair the 401(k) and Pension Committees and serve on our Asset/Liability Committee
• Oversee and administer compensation for the Investment group
• Wealth Management Budget development and management
• In conjunction with the Compliance Officer, oversee all investment-related compliance functions, including performance and composite construction
• Work closely with the Head of Wealth Management on department growth strategy
• Minimum of bachelor’s degree and 15 years of related experience; CFA or MBA preferred
• Strong Leadership Skills
• Excellent written and verbal communication skills
• Ability to interact with clients and prospects
• Ability to prioritize, juggle a variety of tasks and interact with staff at all levels
• Ability and willingness to interact with the media as a spokesperson for our investment views
Director of Development, LEAP for Education, Inc., Salem, MA
LEAP for Education, Inc., founded in 2002, is a non-profit located in historic Salem, MA. LEAP has a mission to empower low income and first-generation-to college students to perform at higher levels in middle school and high school and to graduate from college prepared to succeed in a career that matches their strengths and passions. It serves over 450 youth in Salem, Peabody and Gloucester in programs that include academic enrichment and support, college access and readiness and college and career advising.
The Director of Development will work with the Founder and Executive Director as a senior member of the LEAP for Education staff. She/he will be a key thought leader within the organization and will work closely with a range of internal and external stakeholders such as the Board of Directors, donors and staff colleagues. The Director leads the overall fundraising effort for LEAP for Education. S/he will be responsible for retaining and expanding existing funding streams and creating and implementing new models of income generation in order to scale philanthropic initiatives and raise increased revenue from individual, foundation and corporate donors. The Director will cultivate relationships with and solicit gifts from high-net-worth individuals, corporations, and foundations. The Director provides intellectual, strategic and entrepreneurial leadership to grow LEAP for Education’s financial resources by implementing the highest quality programs in annual giving, major gifts, planned giving, institutional giving, donor relations and development operations.
As a front-line fundraiser, the Director is primarily responsible for establishing transformative relationships with donors and prospects and ensuring every donor enjoys an excellent philanthropic experience when contributing to LEAP for Education. The Director will personally manage a portfolio of donors and prospects with significant giving potential, cultivating the relationships from the research and identification stages through the engagement and solicitation of gifts. The Director will articulate the priorities and initiatives of the organization, highlight its past successes, build and sustain a culture of philanthropy and create a sense of shared goals and values. This is a full-time role, located in Salem, MA, reporting to the Founder and Executive Director. Occasional early mornings, evenings, and weekends are required for Board meetings, donor events, and program events. Travel throughout Boston and the North Shore of Massachusetts is also required. For a more detailed job description and how to apply, click here.
Executive Director, NARAL Pro-Choice Massachusetts
NARAL Pro-Choice Massachusetts seeks a dynamic and skilled full-time Executive Director in Boston to partner with the Board of Directors, staff and valued supporters in continuing and expanding its important work as the political grassroots arm of the reproductive freedom movement in Massachusetts.
The Organization: NARAL Pro-Choice Massachusetts (NARAL PCM) has been the state’s leading advocate for a woman’s right to choose and for access to reproductive health care since 1972. Its mission is to develop and sustain a grassroots constituency that uses the political process to guarantee every woman the right to make personal decisions regarding the full range of reproductive choices, including preventing unintended pregnancy, bearing healthy children and choosing safe, legal and accessible abortion. Please see www.prochoicemass.org.
NARAL PCM is a 501(c)(4) organization, which implements its mission through lobbying, grassroots organizing, electoral work, public education, policy initiatives, research, and training programs. The Executive Director also has management responsibility for the Pro-Choice Massachusetts Foundation, a tax-exempt 501(c)(3) corporation established in 1979 to promote reproductive freedom in the Commonwealth through public education, policy initiatives, research and training, as well as the NARAL Pro-Choice Massachusetts Political Action Committee (the PAC), a non-tax-exempt registered PAC in the State of Massachusetts which works directly on state elections.
In accordance with federal and Massachusetts laws, the three entities offer members the opportunity to be involved in innovative, results-oriented, effective programs including:
The PAC is involved in regular and special elections, seeking to endorse, promote, and elect pro-choice candidates as well as to propose and work to progress legislation. The PAC is a leader and a partner in the political arena, frequently working in concert with organizations seeking the same ends.
Organizing and mobilizing pro-choice supporters through a variety of vehicles including college campus groups and door-to-door canvassing is a hallmark of NARAL PCM’s highly effective work to influence the political process, to recruit new members, and to engage volunteers at the community level.
NARAL PCM evaluates opportunities and develops programs outside the legislative process and works with a broad coalition of stakeholders to improve access to comprehensive health and prevention education, birth control, emergency contraception and abortion services.
We embrace the dual strategies of collaborating with organizations representing diverse groups and creating more inclusiveness and diversity within our own organization. In order to better understand and represent the needs of a broad constituency, NARAL PCM seeks the input and meaningful participation of those who have been underrepresented in the past such as people of color, low-income people, and people with disabilities.
NARAL PCM’s staff is comprised of seven full-time professionals with impressive political, fundraising, organizing, operational and programmatic skills. The staff works with highly effective volunteer committees focused on political efforts, organizing, fundraising, diversity, medical concerns, communications and administration. With a budget of approximately $600,000, representing primarily individual contributions, NARAL PCM mobilizes and trains hundreds of supporters statewide to get involved in grassroots advocacy, including direct contact with legislators and working in campaigns to increase the representation of pro-choice legislators in the state house.
The Position: The Executive Director will lead a fiscally sound, entrepreneurial, and highly-regarded organization. S/he will oversee:
Clearly define the organization’s niche while continuing to be a partner and coalition-builder;
Continue and enhance NARAL PCM’s impact and effectiveness in electoral politics;
Evaluate and target messages for impact on important audiences;
Maintain the strength and effectiveness of NARAL PCM’s programs;
Create an organization with additional political clout;
Ensure financial capacity to achieve the mission;
Expand the financial base through maintaining, broadening and diversifying the donor base;
Cultivate and build sustaining relationships with major donors
Outreach and membership recruitment:
Serve as NARAL PCM’s primary spokesperson;
Increase strategic partnerships and public awareness of NARAL PCM;
Increase membership, especially of younger, diverse constituents;
Leadership and management
Inspire and manage a dedicated and talented staff, setting an inclusive, collaborative and productive
Create and manage positive cash flow and the annual budget;
Collaborate with NARAL Pro-Choice America’s national office;
Partnership with the Board and volunteers
Assist the Board in maintaining effective governance;
Support active volunteer committees.
Skills and attributes of the ideal candidate
Passion for the mission and vision for the organization’s future;
Successful track record in cultivation of major donors and foundations,;
Solid political experience and instincts and a keen understanding of the legislative process; experience in Massachusetts electoral politics is a distinct plus.
Exceptional oral and written communicator who is diplomatic, appropriately assertive, a meticulous fact-finder, comfortable managing complex issues and an effective advocate/strong public speaker with interview experience;
Knowledgeable about organizing;
Skilled in helping pro-choice legislators frame their arguments powerfully;
Entrepreneurial, innovative approach to program development and problem solving;
Demonstrated collaborator and strategic team leader/team player;
Experience expanding an organization’s membership to reflect the diversity of populations it wishes to serve;
Experience inspiring, mentoring, and developing staff;
Experience working with a motivated volunteer Board of Directors;
Experience developing strong media relations/coverage;
Experience leading and managing a small office preferred;
High degree of initiative, energy, and stamina and a keen sense of humor;
Work experience in reproductive rights field is desirable as is experience in C3/C4/PAC organization.
Please send resume and cover letter to Susan Egmont, Egmont Associates
NARAL Pro-Choice Massachusetts does not discriminate on the basis of race, ethnicity, national origin, religion, socioeconomic status, sex, sexual orientation, gender identity and expression, age, disability, marital status, veteran status, or political affiliation. Candidates from diverse backgrounds are encouraged to apply.
Director of Finance & Operations, The Cambridge School of Weston, Weston, MA
The Cambridge School of Weston seeks a Director of Finance and Operations (DFO), a proven professional drawn to our progressive community and skilled in building partnerships with colleagues. Reporting to the Head of School, the Director of Finance and Operations is an integral member of the senior leadership team and is responsible for managing the financial and physical resources of the school. The ideal candidate will be a professional devoted to the core teamwork that makes our school strong. We seek a forward-thinking, dynamic partner ready to engage in our vital and compelling work in building and sustaining our vibrant, student-centered enterprise.
Specific responsibilities for this position include:
Develop and oversee financial policies, procedures and internal controls to safeguard assets, protect confidential information and ensure accurate financial reporting;
Oversee school business functions, including: tuition billing and collection; accounts payable; contracting; payroll; human resources; accounting and reporting; regulatory reporting and compliance; and other business administration activities;
Oversee the maintenance of the buildings, grounds and equipment;
Manage and insure the school’s exposure to risk; promote the safety of personnel and students; oversee campus security; maintain appropriate levels of insurance to protect the value of the school’s assets;
Administer the annual budget and multi-year forecasting process to align with the school's goals and mission and maintain account records related to the school’s budget;
Provide financial reports to school leadership and the board;
Participate in the development of school strategy, providing recommendations, financial analysis, projections and other data to inform the process;
Collaborate with and assist the Head of School and Board of Trustees in meeting fiduciary responsibilities;
Understand the culture and climate of the school and the wider educational environment;
Manage, mentor and develop direct reports, providing constructive and timely feedback;
Model and foster high ethical standards, integrity and respect for colleagues, alumni/ae, parents and students in the conduct of the school’s business;
Communicate clearly and enthusiastically to all staff and stakeholders;
Monitor performance of the endowment portfolio manager and make recommendations as needed;
Ensure that human resources policies and practices conform to legal requirements and are clearly articulated and consistently applied;
Remain current with business management trends, professional standards and development through ongoing professional educational, participation in local, regional and national professional organizations and cultivation of personal networks.
The DFO will be involved in the community of the school, attending community events in the arts and athletics, and will be part of the rotational administrator-on-duty program several weekends per year.
Skills and qualifications:
Bachelor’s degree required; focus on accounting or finance preferred
MBA or similar advanced degree preferred
Significant (5-7 years) experience in finance/accounting/operations at a leadership level
Proven success in a senior administrative role, preferably working with a board
Demonstrated leadership qualities – organizing people and processes
High ethical standards
Proven skill set in advanced technology use
Excellent oral and written communication skills
The ability to work collaboratively with coworkers and other school community members
Ability to see the “big picture” and think and work strategically
Keen analytical skills and a detail-oriented work style
To apply for this position:
Interested persons should send a letter of interest and resume to Thom Greenlaw, DBA, Creative Independents, 10 Middle Marsh Retreat, Savannah, GA 31411. firstname.lastname@example.org or 508-314-8796.
The Cambridge School of Weston, founded in 1886, provides a progressive education that emphasizes deep learning, meaningful relationships and a dynamic program that inspires students to discover who they are and what their contribution is to their school, their community and the world. Located 12 miles from Boston, we are a day and boarding high school community of approximately 340 students. Our module system forms the basis of the educational program, allowing us to offer more than 300 classes. All classes meet for 75-to-90 minutes each day, taught over five-week modules. Our pedagogy advocates active, experiential learning within a curriculum designed to accommodate the interests and experiences of individual students. We welcome the perspectives of different ethnicities, races, classes, religions and sexual orientations that enhance our mutual understanding.